Sign in

close

Registering for this site allows you to access your order status and history. Just fill in the fields below, and we’ll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.

Create an Account

Shopping cart

close
  • No products in the cart.

Cleaning & Care

Regular maintenance

  • Sweep or vacuum regularly to remove dirt 
  • Wipe up spills promptly to avoid stains
  • Easily wet cleaned outside 
  • When cleaning use a PH neutral, non-film forming cleaning agent
  • Rinse with water after cleaning solution is used

How to treat stains and spills

Long Island rugs are manufactured from high quality fibres. Due to the position of the individual fibres dirt may work its way between the yarns. For this reason we recommend removing dirt and stains as described in the following:

1. Scoop up the stain solids immediately using a blunt object or spoon. Subsequently soak up the liquid stain with absorbent material such as kitchen wipe. 

2. If residual particles are still embedded in the structure of the carpet, use lukewarm water and a clean cloth. Wipe with the damp cloth, working from the edges of the stain towards the centre to avoid spreading the substance causing the stain.

Regular maintenance

  • Sweep or vacuum regularly to remove dirt
  • Wipe up spills promptly to avoid stains
  • Wash your floor as needed with a mop and warm water, for a more thorough clean use soft brushes or a jet washer
  • Clean flooring with a vinyl cleaner, do not use dish washing liquids or detergent soap cleaners, they can leave a sticky residue which attracts soil and causes a reduction of gloss
  • Rinse with water after alkaline solution is used

How to treat stains and spills

Stains and spills such as acids, alkalis, blood, mustard, strong soaps, dye, dye markings, food, candy, fruit and fruit juices, grass, iodine, rust and urine: 

1. Blot up excess at once
2. Rub gently with a damp cloth dipped in mineral spirits
3. If paint is dried, gently peel it from the floor
4. Clean area with fresh water

Stains that won’t wipe up such as adhesives, asphalt, chewing gum, oil, grease, candle wax and tar: 

1. Remove excess with a dull kitchen knife 
2. Rub lightly with mineral spirits on a clean cloth 
3. Clean area with fresh water

Regular maintenance

  • Sweep or vacuum regularly to remove dirt
  • Wipe up spills promptly to avoid stains
  • Wash your floor as needed with a cloth and warm water, for a more thorough clean use soft brushes or a jet washer
  • Do not use dish washing liquids or detergent soap cleaners, they can leave a sticky residue which attracts soil and causes a reduction of gloss
  • Rinse with water after alkaline solution is used

How to treat stains and spills

Stains should always be removed immediately. Remove the solid particles with a spoon, then wipe off the stain with a dry absorbing cloth. 

Define the type of stain in the below table and use the appropriate cleaning product. Make sure you rinse your rug to remove the cleaner and the dirt. Wait until the spot is completely dry before walking over it again. As our New England and New York rugs are made from solution dyed yarns, stains can even be cleaned using bleach diluted 1/10.

NOTE Never pour a cleaning agent directly on the stain!
StainABCDE
Ballpoint Ink   x 
  Beer x   
  Beetrootx    
  Bloodx    
  Butter x   
  Chocolate x   
  Coffeex    
  Cocoax    
  Crayons/Paint  x  
  Fruit Stainsx    
  Fruit Juicex    
  Gravy x   
  Grease   x 
  Ink x   
  Ketchup x   
  Lemonadex    
  Margarine x   
  Milk x   
  Nail Polish    x
  Oils   x 
  Rust x   
  Shoe Polish x   
  Teax    
  Urinex    
  Vomit x   
  Wine x   

A.   Water - wipe the stain with a clean white cloth or kitchen roll, then treat the stain with a damp cloth and rub until no more dirt shows on the cloth or kitchen roll

B.   1 tbsp of soap powder in 250ml of water - Wipe off the stain with a clean cloth or kitchen roll. Treat the stain with the cloth soaked in soapy water and rub until no more dirt shows on the cloth or kitchen roll, rinse the spot again to remove the soapy residue

C.   Diluent - Wipe the stain with a cloth soaked in diluent until all dirt is removed

D.   Stain remover - Wipe off the stain with a cloth soaked in benzene until all dirt is removed

E.   Acetone - Wipe off the stain with a cloth soaked in acetone until all dirt is removed from the carpet

Scroll To TopScroll To Top