Cleaning & Care

Regular maintenance
  •  Sweep or vacuum regularly to remove dirt
  • Wipe up spills promptly to avoid stains
  • Wash your floor as needed with a cloth and warm water. For a more thorough clean, use soft brushes or a jet washer
  • DO NOT use dishwashing liquids or detergent soap cleaners, as they can leave a sticky residue which attracts soil and causes a reduction of gloss
  • Rinse with water after the alkaline solution is used

 How to treat stains and spills

Stains should always be removed immediately. Remove the solid particles with a spoon, then wipe off the stain with a dry absorbing cloth. 

Define the type of stain in the table below and use the appropriate cleaning product. Make sure you rinse your rug to remove the cleaner and the dirt. Wait until the spot is completely dry before walking over it again. As our New England and New York rugs are made from solution dyed yarns, stains can even be cleaned using a diluted bleach solution 1/10.

 

NOTE: Never pour a cleaning agent directly on the stain!
Stain A B C D E
Ballpoint Ink       x  
  Beer   x      
  Beetroot x        
  Blood x        
  Butter   x      
  Chocolate   x      
  Coffee x        
  Cocoa x        
  Crayons/Paint     x    
  Fruit Stains x        
  Fruit Juice x        
  Gravy   x      
  Grease       x  
  Ink   x      
  Ketchup   x      
  Lemonade x        
  Margarine   x      
  Milk   x      
  Nail Polish         x
  Oils       x  
  Rust   x      
  Shoe Polish   x      
  Tea x        
  Urine x        
  Vomit   x      
  Wine   x      


A.   Water - wipe the stain with a clean white cloth or kitchen roll, then treat the stain with a damp cloth and rub until no more dirt shows on the cloth or kitchen roll

B.   1 tbsp of soap powder in 250ml of water - Wipe off the stain with a clean cloth or kitchen roll. Treat the stain with the cloth soaked in soapy water and rub until no more dirt shows on the cloth or kitchen roll, rinse the spot again to remove the soapy residue

C.   Diluent - Wipe the stain with a cloth soaked in diluent until all dirt is removed

D.   Stain remover - Wipe off the stain with a cloth soaked in benzene until all dirt is removed

E.   Acetone - Wipe off the stain with a cloth soaked in acetone until all dirt is removed from the carpet

 Unnatural Flooring Rugs

Regular maintenance
  • Sweep or vacuum regularly to remove dirt
  • Wipe up spills promptly to avoid stains
  • Wash your floor as needed with a mop and warm water. For a more thorough clean, use soft brushes or a jet washer
  • Clean flooring with a vinyl cleaner, DO NOT use dishwashing liquids or detergent soap cleaners, they can leave a sticky residue which attracts soil and causes a reduction of gloss
  • Rinse with water after the alkaline solution is used
How to treat stains and spills
Stains and spills such as acids, alkalis, blood, mustard, strong soaps, dye, dye markings, food, candy, fruit and fruit juices, grass, iodine, rust and urine: 

1. Blot up excess at once
2. Rub gently with a damp cloth dipped in mineral spirits
3. If paint is dried, gently peel it from the floor
4. Clean the area with fresh water

Stains that won’t wipe up, such as adhesives, asphalt, chewing gum, oil, grease, candle wax and tar: 

1. Remove excess with a dull kitchen knife 
2. Rub lightly with mineral spirits on a clean cloth 
3. Clean the area with fresh water

 

Regular maintenance
  • Sweep or vacuum regularly to remove dirt 
  • Wipe up spills promptly to avoid stains
  • Easily wet cleaned outside 
  • When cleaning, use a PH neutral, non-film forming cleaning agent
  • Rinse with water after the cleaning solution is used
How to treat stains and spills
Long Island rugs are manufactured from high quality fibres. Due to the position of the individual fibres, dirt may work its way between the yarns. For this reason, we recommend removing dirt and stains as described in the following:

1. Scoop up the stain solids immediately using a blunt object or spoon. Subsequently, soak up the liquid stain with absorbent material such as a kitchen wipe. 

2. If residual particles are still embedded in the structure of the carpet, use lukewarm water and a clean cloth. Wipe with the damp cloth, working from the edges of the stain towards the centre to avoid spreading the substance causing the stain.