Delivery Information

Delivery Prices

United Kingdom - Spend £25 or more for FREE delivery. Orders under £25 are subject to a £4.50 delivery charge

The Isle of Man & The Channel Islands - £30.00

EU & Worldwide deliveries - Please email or call us to discuss international delivery options

UK Deliveries

All of our rugs are handmade in Devon and take 1-2 weeks to be safely made and delivered to your door. Deliveries within the UK, N.Ireland, Scotland, Jersey and Guernsey will be made on normal working days, Monday to Friday, and will usually occur between 8.00 am and 6.00 p.m. Delivery on Saturday cannot be guaranteed. Please bear in mind there may be delays when ordering over weekends and national holidays when placing your order. If an order is needed for a definite date, please contact us prior to ordering, so that we can advise beforehand, or look at our Clearance collection for rugs that are ready to dispatch.


In the event that you select a business address we shall be deemed to have delivered your order to its intended recipient by delivering it to the reception area of the business address and receiving from a duly authorised representative. 


We will deliver to the address as you enter it and can not accept any liability for late or failed delivery if the quoted address is incorrect. Additional charges will be made for redirection or for re-delivery due to postcode error. We advise that if you are not sure of the address you should check it using the Post Office postcode and address finding service. We are unable to accept orders for delivery to any address containing a PO Box Number.


EU & Worldwide Deliveries

International deliveries are available by arrangement. Contact us by phone or email to discuss international shipping options.


If you have any questions about delivery please contact us prior to making your order.